Exact Online – Transactions between August 1st and September 20th might be missing for PSD2 bank links (NL)
Incident Report for Exact System
Identified
You may experience that (part of) your bank statements between August 1st and September 20th are not imported for PSD2 bank link(s). The issue only occured for transactions between 21:00 and 23:59.

Please compare the bank balance in your financial dashboard with the actual balance in your bank environment. If there is a difference between those balances your bank link may be affected. Please refrain from entering the missing entries manually.

Affected bank files will again be prepared in your administration. When this is done, we will update this page. We will also share the follow up steps on this page. Our apologies for the invonvenience.
Posted Oct 16, 2024 - 17:02 CEST
This incident affects: Bank links / PSD2.