Exact Bouw - Unable to register for Peppol when your company is already registered in Exact Online (Global)

Incident Report for Exact System

Resolved

This issue has been resolved. Our apologies for the inconvenience.
Posted Jan 20, 2026 - 15:47 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 09:20 CET

Identified

Currently you cannot complete your Peppol registration when the company you are trying to register is already subscribed to Peppol in Exact Online. During the onboarding process you receive a selection of multiple accounts, but selecting an account results in an 'access denied' error. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
Posted Jan 19, 2026 - 08:01 CET
This incident affected: Exact Online Bouw.