Exact Online Premium – Exact Online Premium not accessible (NL)

Incident Report for Exact System

Resolved

The implemented fix has solved the issue. Our apologies for the inconvenience.
Posted Mar 26, 2024 - 14:48 CET

Update

The implemented fix has solved the issue. Our apologies for the inconvenience.
Posted Mar 26, 2024 - 14:48 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 26, 2024 - 09:03 CET

Investigating

All Exact Online Premium users may currently experience the following:
- Not being able to log in
- Long loading screens
- Oops errors when using different Menu paths

We are currently investigating this issue. You will receive status updates as soon as new information is available on this page. Our apologies for the inconvenience.
Posted Mar 26, 2024 - 08:58 CET

Monitoring

A fix has been implemented. We are monitoring the results.
Posted Mar 26, 2024 - 07:39 CET

Identified

Unfortunately we are experiencing the same issue as yesterday. When opening EOL Premium may experience oops errors trough various menu paths. We have identified the cause of this issue and are working on a solution. You will receive status updates as soon as new information is available on this page. Our apologies for the inconvenience.
Posted Mar 26, 2024 - 07:14 CET

Update

Unfortunately we are experiencing the same issue as yesterday. When opening EOL Premium may experience oops errors trough various menu paths. We have identified the cause of this issue and are working on a solution. You will receive status updates as soon as new information is available on this page. Our apologies for the inconvenience.
Posted Mar 26, 2024 - 07:13 CET

Monitoring

A fix has been implemented. We are monitoring the results.
Posted Mar 25, 2024 - 10:39 CET

Investigating

When opening EOL Premium may experience oops errors trough various menu paths. We are currently investigating the cause of this issue. You will receive status updates as soon as new information is available on this page. Our apologies for the inconvenience.
Posted Mar 25, 2024 - 08:54 CET
This incident affected: Exact Online Premium.