Multivers Online - Logging into Multivers Online not possible (NL)

Incident Report for Exact System

Resolved

This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again.
Posted Jul 04, 2025 - 09:14 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2025 - 09:06 CEST

Identified

The issue has been identified and we are working on a fix.
Posted Jul 04, 2025 - 08:54 CEST

Investigating

It is currently not possible to log into Multivers Online and Boekhoud Gemak. In Multivers Online an error is shown when logging in: "Access error for user xxxxxxx (Toegangsfout voor user xxxxx)''. In Boekhoud Gemak a message is shown about ongoing maintenance. We are investigating the issue and will update this status page as soon as more information is available. Our apologies for the inconvenience.
Posted Jul 04, 2025 - 08:13 CEST
This incident affected: Exact Boekhoud Gemak and Exact Multivers.