Exact Online collaboration is working again. If an email sent today has not reached the customer, I would like to advise you to send the email again.
We apologize for the inconvenience.
Posted Oct 11, 2024 - 16:04 CEST
Update
Collaboration is working again. You may only experience problems sending and receiving emails. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.
Posted Oct 11, 2024 - 12:49 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 11, 2024 - 11:22 CEST
Investigating
Exact Online Collaboration is not accessible in the APP environment (app.fiscaalgemak.nl). APP2 and APP3 still works. We are currently investigating the cause of this issue. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.
Posted Oct 10, 2024 - 22:16 CEST
This incident affected: Exact Online Fiscaal and Exact Online Jaarrekening.