Exact Online - Blank page when logging in as a Smart Shop Floor user (Global)

Incident Report for Exact System

Resolved

This issue has been resolved. You won't experience getting a blank page after logging in as a Smart Shop Floor user anymore. Our apologies for the inconvenience.
Posted Oct 15, 2024 - 14:24 CEST

Identified

The issue has been identified and we are currently working on a fix.
Posted Oct 14, 2024 - 17:06 CEST

Update

We are continuing to investigate this issue.
Posted Oct 12, 2024 - 12:40 CEST

Investigating

You may experience getting a blank page after logging in as a Smart Shop Floor user. We are investigating the cause of this issue. We will post updates on this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Oct 12, 2024 - 11:41 CEST
This incident affected: Exact Online.