Not possible to print sales invoices from the invoice history
Incident
Report for Exact System
Resolved
This incident has been resolved.
Update
We cannot deliver the solution for this yet. We expect to deliver this soon and when we do an update will be sent via here.
We are still investigating this issue unfortunately but there is a workaround available. Every other way of emailing or printing invoices will work outside this screen. Or, use the print icon on the end of the line to send it via the history screen. Another possibility is printing or emailing via the invoice itself by opening it via the accountcard or overview of invoices.
We are still investigating this issue unfortunately but there is a workaround available. Every other way of emailing or printing invoices will work outside this screen. Or, use the print icon on the end of the line to send it via the history screen. Another possibility is printing or emailing via the invoice itself by opening it via the accountcard or overview of invoices.
Update
We are still investigating this issue unfortunately but there is a workaround available. Every other way of emailing or printing invoices will work outside this screen. Or, use the print icon on the end of the line to send it via the history screen. Another possibility is printing or emailing via the invoice itself by opening it via the accountcard or overview of invoices.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating this issue.
This incident affected: Belgium (Accountancy, Boekhouden, Digitale Brievenbus, Handel, Mijn [Kantoor], Productie, Project Management, Scan & Herken, Support department, Uren & Facturen, Exact API) and Netherlands (Boekhouden, Uren & Facturen, Project Management, Handel, Productie, Accountancy, Mijn[Kantoor], Salaris voor bedrijven, Salaris voor Accountancy, Scan & Herken, Support department, Exact API).