Scans in scanning service of 16-12-2021 are not processed

Incident Report for Exact System

Resolved

Our scan partner solved the issue. The uploaded scans are processed.

Posted Dec 17, 2021 - 15:53 CET

Update

It is possible that your scans you uploaded on 16-12-2021 and 17-12-2021 are not processed yet. Our scanpartner is working hard to solve this issue. Our apologies for the inconvenience.

Posted Dec 17, 2021 - 10:52 CET

Investigating

It is possible that your scans sent on 16-12-2021 are not processed yet. We are working hard to solve this. Our apologies for the inconvenience.

Posted Dec 17, 2021 - 09:35 CET

This incident affected: Exact Online - Netherlands (Boekhouden, Uren & Facturen, Project Management, Handel, Productie, Accountancy, Mijn[Kantoor], Scan & Herken) and Exact Online - Belgium (Boekhouden, Handel, Productie, Accountancy, Mijn [Kantoor], Scan & Herken).