Scans in scanning service of 16-12-2021 are not processed

Incident Report for Exact System

Resolved

Our scan partner solved the issue. The uploaded scans are processed.
Posted Dec 17, 2021 - 15:53 CET

Update

It is possible that your scans you uploaded on 16-12-2021 and 17-12-2021 are not processed yet. Our scanpartner is working hard to solve this issue. Our apologies for the inconvenience.
Posted Dec 17, 2021 - 10:52 CET

Investigating

It is possible that your scans sent on 16-12-2021 are not processed yet. We are working hard to solve this. Our apologies for the inconvenience.
Posted Dec 17, 2021 - 09:35 CET
This incident affected: Exact Online Jaarrekening, Exact Synergy, Exact Financials, Exact Proquro, Exact SRXP, and Exact Consolidatie.