The issue in the pension calculation has been resolved. To calculate retroactively with the correct calculation, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation. Our apologies for the inconvenience.
Posted Aug 06, 2025 - 13:56 CEST
Update
The issue in the pension calculation has been resolved. To calculate retroactively with the correct calculation, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation. Our apologies for the inconvenience.
Posted Aug 06, 2025 - 13:55 CEST
Investigating
In employment conditions group NL-0301a Bouw & Infra, the sick/not sick ratio is not taken into account in the calculation of the pension base. We are working on a solution. Our apologies for the inconvenience.
Posted Jun 25, 2025 - 09:45 CEST
This incident affected: Exact Online Payroll & HR.