This issue has been resolved. If you have finalized runs containing the issues you can correct this by creating a correction request for the employees in question and doing an extra run on the period. Our apologies for the inconvenience.
Posted Aug 03, 2026 - 14:28 CEST
Update
We are continuing to work on a fix.
Posted Jul 31, 2026 - 14:56 CEST
Identified
In the employment conditions group: NL-5701A - CAO Afbouw the components: Collectieve verzekering Fysiotherapie werkgever - 5701-011 and Collectieve ongevallenverzekering werkgever - 5701-010 are no longer being calculated and corrected to 0 in previous periods. This may also lead to errors regarding the negative amount upon creating a pension declaration. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
Posted Jul 16, 2026 - 14:31 CEST
This incident affected: Exact Online Payroll & HR.