Exact Status Page

Exact Online Jaarrekening - Documents not synced to Hyarchis after succesfull deposit at chamber of commerce (NL)

Incident Report for Exact System

Resolved

This issue has been resolved and documents can be successfully archived to Hyarchis again. If your document is not automatically resent, you can archive the document manually by clicking on the three dots next to 'Jaarrekening openen' > 'Archiveren' on the project page. Our apologies for the inconvenience.
Posted Aug 18, 2026 - 09:12 CEST

Monitoring

We have implemented a fix and are monitoring the results.
Posted Aug 13, 2026 - 16:47 CEST

Identified

The issue has been identified, and a fix is being implemented.
Posted Aug 07, 2026 - 13:18 CEST

Investigating

You may experience that documents successfully deposited with the Chamber of Commerce are not being archived in Hyarchis when having a link between Exact Online Jaarrekening and Hyarchis. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Aug 05, 2026 - 16:50 CEST
This incident affected: Exact Online Jaarrekening.