Exact Online Payroll – Pensionbase too high when paid parental leave is calculated in Bouw & Infra – bouw (NL)

Incident Report for Exact System

Resolved

The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation. Our apologies for the inconvenience.
Posted Jun 03, 2025 - 10:04 CEST

Identified

In employment conditions group NL-0301A - CAO Bouw & Infra – bouw the calculated pensionbase is too high when paid parental leave is also calculated. We are working on a solution. Our apologies for the inconvenience.
Posted Apr 29, 2025 - 15:41 CEST
This incident affected: Exact Online and Exact Online Premium.