This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.
Posted Oct 10, 2025 - 09:11 CEST
Identified
You may experience a delay in processing uploaded documents. This delay may last more than 24 hours. To optimize processing, you can: - Submit smaller batches rather than large collections of documents. - Submit invoices separately whenever possible. - Submit documents of sufficient quality - preferably the original PDF files, not scans or photos.
Please refrain from resubmitting already submitted documents. Our apologies for the inconvenience.
Posted Oct 08, 2025 - 09:28 CEST
This incident affected: Exact Online and Exact Online Premium.