Exact Status Page

Exact Online Fiscaal - Incorrect percentage 'Premie AOW' when enabling 'In het buitenland verzekerd voor de sociale zekerheid' (NL)

Incident Report for Exact System

Resolved

This issue has been resolved and the percentage for 'Premie AOW' is correct again in this scenario. We urge you to verify whether the tax return has been correctly filled in according to the requirements of the Tax Authorities. Our apologies for the inconvenience.
Posted Sep 04, 2026 - 10:23 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2026 - 16:01 CEST

Investigating

You may experience that the percentage for the 'Premie AOW' is set incorrectly to 6.444 (thousand). This occurs at least for returns of type IB (P), IB (W) and IB (C) for the years 2025 and 2024. This specific scenario seems to occur when you have answered the question 'Was uw cliënt in 2024 in Nederland verzekerd voor de AOW en de Anw?' with 'Ja' in the 'Bijzondere situaties' and answered 'Was uw cliënt in 2024 in Nederland verzekerd voor de Wlz en de Zorgverzekeringswet?' with 'Nee'.

We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Aug 25, 2026 - 16:16 CEST
This incident affected: Exact Online Fiscaal.