Exact Boekhoud Gemak - Not able to login after migrating to One Exact Identity (NL)

Incident Report for Exact System

Resolved

The login issues have been resolved. After logging in no unexpected error messages are shown anymore. In case you still experience issues, please contact our Support department. Our apologies for the inconvenience.
Posted Oct 14, 2025 - 16:52 CEST

Update

The login issues have been resolved. After logging in no unexpected error messages are shown anymore. In case you still experience issues, please contact our Support department. Our apologies for the inconvenience.
Posted Oct 14, 2025 - 16:52 CEST

Investigating

After the mandatory migration to One Exact Identity you may experience issues logging in to Exact Boekhoud Gemak. When logging in an error message will show stating "Unfortunately you do not have acces to Boekhoud Gemak". It is still possible to login with the portal user. We are investigating the issue. We will update this page once more information is available. Our apologies for the inconvenience.
Posted Oct 13, 2025 - 15:21 CEST
This incident affected: Exact Boekhoud Gemak.