This issue has been resolved for future transactions. The solution does not apply to previous statements. Missing statements lines can be manually entered or the bank link can be temporarily disabled to import MT940 or CAMT053 files. Our apologies for the inconvenience.
Posted Nov 04, 2025 - 09:51 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 16:06 CET
Identified
We have identified the issue and we are working on a solution. We will update this page as soon as more information becomes available.
Posted Oct 29, 2025 - 11:39 CET
Investigating
You may experience that your bank statements of the weekend are missing when you use the Exact PSD2 bank link for ABN AMRO. This issue is not limited to the past weekend. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Oct 27, 2025 - 13:18 CET
This incident affected: Exact Online and Exact Online Premium.