Exact SRXP - ICS Mastercard credit cards transaction data not delivered

Incident Report for Exact System

Resolved

This incident has been resolved.
Posted Sep 29, 2024 - 09:47 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2024 - 10:14 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 27, 2024 - 08:49 CEST

Investigating

You may experience that the transaction data from your ICS Mastercard credit cards has not been delivered to SRXP or has been partially delivered. We are investigating the cause of the issue. We will update this page as soon as new information becomes available. Our apologies for the inconvenience.
Posted Sep 26, 2024 - 16:47 CEST
This incident affected: Exact SRXP.