This issue has been resolved and you are able to open processed invoices again in Exact Online Invoice and CRM. Our apologies for the inconvenience.
Posted Jul 01, 2026 - 14:26 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2026 - 14:01 CEST
Identified
Currently, it is not possible to open processed sales invoices in Exact Online Invoice and CRM companies. When opening a processed sales invoice, you will face an error message stating that your subscription misses a module, although this is not the case. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.