Exact Online Payroll - Minimum holiday pay not updated in pensionable salary in Metalektro (NL)

Incident Report for Exact System

Resolved

The issues in the calculation have been fixed. Please create a correction request for employees previously calculated with wrong amounts. Our apologies for the inconvenience.
Posted Oct 01, 2025 - 10:18 CEST

Identified

The issue has been identified and we are working on a solution. We will update this page as soon as more information becomes available.
Posted Sep 29, 2025 - 11:16 CEST

Investigating

In employment conditions group NL-1001 Metalektro, the minimum holiday is pay not updated in the pensionable salary calculation. For employees eligible for the minimum holiday pay, the pensionable salary is therefore too low. We are working on a solution. Our apologies for the inconvenience.
Posted Sep 01, 2025 - 12:48 CEST
This incident affected: Exact Online Payroll & HR.