Exact Status Page

Exact Online Fiscaal – Invalid error message when modifying client details on a client card (NL)

Incident Report for Exact System

Resolved

This issue has been resolved. If you have temporarily enabled the right “koppelingen instellen” in the category “algemeen account” as a workaround, we advise you to disable this right again. Our apologies for the inconvenience.
Posted Aug 14, 2026 - 09:09 CEST

Identified

We have identified the issue and are working on implementing a fix.

As a workaround you can temporarily enable the right "Koppelingen instellen" in category "Algemeen account". This enables the specific users to edit the clients without error. Please note that this right also enables the functionality to configure links.
Posted Aug 12, 2026 - 14:42 CEST

Investigating

You may experience an invalid error message when modifying client details on a client card for the client type "personen". The error message you may receive is “403: U heeft onvoeldoende rechten”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Aug 10, 2026 - 13:08 CEST
This incident affected: Exact Online Fiscaal.