The issue has been resolved. The payment orders that have been created were sent to the bank as requested. You can check if the order is received by your bank. If the order was not received by the bank you can reverse the payment order in Boekhoud Gemak or Multivers and create a new order. Our apologies for the inconvenience.
Posted May 30, 2025 - 11:17 CEST
Update
We are continuing to work on a fix for this issue. Until the issue is solved, as a workaround you can save the payment order on another location and upload it in your banking environment manually. We will update this page as soon as more information is available.
Posted May 28, 2025 - 15:17 CEST
Investigating
It is currently not possible to send a payment order to the bank through a bank link. The process can be completed, but the order is not put through to the bank. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted May 28, 2025 - 10:25 CEST
This incident affected: Exact Boekhoud Gemak and Exact Multivers.