Match button in statements to be completed not visible(Exact Online, NL, BE)

Incident Report for Exact System

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 08:51 CEST

Update

It is possible you don't see the button 'match' via Statements to be completed. Matching is still possible via the button 'edit' in this overview, via the bank entry or accountcards. We are working hard to solve this issue. Our apologies for any inconvenience caused.

Posted Aug 10, 2022 - 09:08 CEST

Investigating

We are currently investigating this issue.

Posted Aug 10, 2022 - 08:57 CEST

This incident affected: Exact Online - Netherlands (Boekhouden, Uren & Facturen, Project Management, Handel, Productie, Accountancy, Mijn[Kantoor], Salaris voor bedrijven, Salaris voor Accountancy, Scan & Herken) and Exact Online - Belgium (Boekhouden, Uren & Facturen, Handel, Productie, Accountancy, Mijn [Kantoor], Scan & Herken, Digitale Brievenbus).