EOL - Digital mailbox does not receive messages (Global)

Incident Report for Exact System

Resolved

The issue has been resolved for all legislations. We can confirm that the process concerning the digital mailbox are working as intended again.
Posted Jun 02, 2023 - 10:05 CEST

Monitoring

No messages have been received in the digital mailbox since 4.05 CEST We have identified the issue and resolved it for legislations NL and BE. Other legislations will soon follow. Please refrain from sending in your messages again to prevent doubles. Our apologies for the inconvenience.
Posted Jun 02, 2023 - 09:37 CEST
This incident affected: Exact Online Premium, Exact Online Jaarrekening, Exact Online Bouw, Exact Synergy, Exact Financials, Exact Proquro, Exact SRXP, Exact Consolidatie, and Exact API.