Exact Online - Drag & drop functionality not working (Global)

Incident Report for Exact System

Resolved

This issue has been solved. You are able to use the drag & drop functionality again. Our apologies for the inconvenience.
Posted Mar 13, 2025 - 09:38 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2025 - 08:55 CET

Identified

The issue has been identified and we are working on a fix.
Posted Mar 10, 2025 - 09:21 CET

Investigating

Currently the drag & drop functionality is not working via various menu paths such as creating purchase and sales entries or uploading a document via Documents > New document. As a workaround, you can use the hyperlink 'click to browse' to add a document. We are investigating the issue. We will update this page as soon as new information becomes available. Our apologies for the inconvenience.
Posted Mar 05, 2025 - 09:42 CET
This incident affected: Exact Online.