Exact Status Page

Exact Globe Payroll - Incorrect calculation of components with APG Bouw CLA’s (NL)

Incident Report for Exact System

Resolved

This issue will be resolved in the March Service packs. For Exact Globe+ these are 506SP4, 505SP11 and 504SP46. For Globe Next the issue is resolved in 424SP46. Our apologies for the inconvenience.
Posted Mar 04, 2026 - 16:25 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 09, 2026 - 16:26 CET

Investigating

The pension calculations of components of the ABP Bouw CLA’s are not correct at the moment. Please be aware that you can calculate and finalize the first payroll period of 2026 with the current settings, which are still based on the 2025 pension schemes. If you choose to proceed with processing the first payroll period of 2026 with the current settings, you will need to correct retroactively with the new pension settings after the employment conditions groups are updated. In that case refrain from sending in the pension declaration for the first payroll period until further notice. Be aware that the retroactive correction will cause a lower net amount to be paid to the employees in the second payroll period. We are investigating this issue. Our apologies for the inconvenience.
Posted Jan 29, 2026 - 16:40 CET
This incident affected: Exact Globe+ and Exact Globe Next.