Exact Status Page

Exact Online - Rejected batch payment to Rabobank (NL)

Incident Report for Exact System

Resolved

The issue has been resolved, and batch payments to Rabobank are working as expected. If your batch payments are still being rejected after renewing your consent, please contact Support so we can investigate your specific situation. Our apologies for the inconvenience.
Posted Oct 08, 2026 - 10:21 CEST

Update

We are working on resolving the remaining cases related to this issue. If your batch payments to Rabobank are still being rejected, please first renew the consent for your Rabobank bank link. To do this, go to [Company name > Settings > Bank links] and click Renew consent next to the relevant Rabobank bank link.

If your batch payments are still being rejected after renewing the consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you.
Posted Oct 06, 2026 - 14:13 CEST

Update

We are continuing to work on a fix.
Posted Sep 23, 2026 - 09:32 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 16, 2026 - 07:56 CEST

Investigating

You may experience that your batch payment to the Rabobank is being rejected. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Sep 15, 2026 - 13:11 CEST
This incident affected: Bank links / PSD2.