EOL - Sales orders not visible via search
Incident
Report for Exact System
Resolved
The issue regarding the findability of sales orders via the search bar is resolved. Our apologies for any inconvenience caused.
Monitoring
The issue with searching sales orders is resolved. We are monitoring the solution. Our apologies for any inconvenience caused.
Identified
It is possible that sales orders cannot be found or opened when you search for them using the search bar in the top right corner of your screen. You can find and open the sales orders via [sales > orders > overview]. We are working on a solution. We apologize for the inconvenience.
Investigating
Sales orders do not come up via the search bar momentarily. You can find sales orders via the sales orders overview [sales > orders > sales orders | overview]. Our apologies for any inconvenience caused.
This incident affected: Exact Online - Belgium (Handel, Productie), Exact Online - Netherlands (Handel, Productie), and Exact Online - other countries (Manufacturing, Wholesale Distribution).