Exact Status Page

Exact Online - Invalid error when creating or renewing Rabobank PSD2 bank link (NL)

Incident Report for Exact System

Update

If you still get the "Access has been granted to a different bank account" error when creating a new Rabobank bank link or when renewing the consent, please contact the support department. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Posted Oct 13, 2026 - 13:06 CEST

Update

We are working on resolving the remaining cases related to this issue. If your batch payments to Rabobank are still being rejected, please first renew the consent for your Rabobank bank link. To do this, go to [Company name > Settings > Bank links] and click Renew consent next to the relevant Rabobank bank link.

If your batch payments are still being rejected after renewing the consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Posted Oct 05, 2026 - 15:43 CEST

Update

We are working on resolving the remaining cases related to this issue. If you are still experiencing issues when creating a Rabobank PSD2 bank link or renewing an existing consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Posted Oct 05, 2026 - 15:40 CEST

Update

We are continuing to work on a fix.
Posted Sep 23, 2026 - 09:33 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2026 - 07:53 CEST

Investigating

You may experience that creating a Rabobank PSD2 bank link or renewing an existing consent is unsuccessful. After completing the authorization process, the following error message may be displayed: "Access has been granted to a different bank account." We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
Posted Sep 15, 2026 - 09:20 CEST
This incident affects: Bank links / PSD2.