This issue is resolved after installing the Windows updates from 19th of December or later.
Posted Jan 05, 2026 - 15:53 CET
Monitoring
A fix is provided for this issue by Microsoft on the 18th of December in: - KB5074975 (Windows Server 2019 & Windows 10 version 1809) - KB5074974 (Windows Server 2016 & Windows 10 version 1607) - KB5074976 (Windows 10 version 22H2 & Windows 10 version 21H2) Customers affected by this issue are advised to update to the latest Windows Update.
Posted Dec 19, 2025 - 12:01 CET
Update
We are continuing to investigate this issue.
Posted Dec 19, 2025 - 07:53 CET
Investigating
After recent Windows updates, there are issues with the working of the Microsoft Message Queuing (MSMQ). Due to these issues Exact ELIS is unable to function. These issues are occurring after installing the following Windows updates: - KB5071544 (Windows Server 2019 & Windows 10 version 1809) - KB5071543 (Windows Server 2016 & Windows 10 version 1607) - KB5071546 (Windows 10 version 22H2 & Windows 10 version 21H2)
The issue is under investigation. Additional information will be shared as soon as it becomes available.