This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.
Posted Oct 06, 2025 - 09:40 CEST
Monitoring
We have implemented a fix and we are monitoring the results. We will update this page as soon as more information becomes available.
Posted Oct 06, 2025 - 09:10 CEST
Investigating
You may experience a delay in processing uploaded documents. We will post an update on this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Oct 02, 2025 - 09:23 CEST
This incident affected: Exact Online and Exact Online Premium.