Exact Status Page

Exact Globe Next – Not possible to generate an invoice after the sales order fulfillment is completed.

Incident Report for Exact System

Resolved

This incident is resolved.
Posted Jan 14, 2026 - 16:36 CET

Monitoring

A fix has been implemented in Exact Globe Next release 424SP44 downloaded after 14th of January 2026 11:00 hours CET. For downloads before this time, a new update can be executed to Exact Globe Next release 424SP44.
Posted Jan 14, 2026 - 11:06 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 14, 2026 - 09:19 CET

Investigating

In Exact Globe Next release 424SP44 it is not possible to generate a sales invoice when the order fulfillment is done in a prior stage. Only invoices generated simultaneously with the fulfillment are created. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Jan 13, 2026 - 17:12 CET
This incident affected: Exact Globe Next.