A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2024 - 15:44 CEST
Identified
The issue has been identified, and a solution is being worked on. We will provide a further update by 16:00 CEST.
Posted Jul 09, 2024 - 13:55 CEST
Update
The issue is still being investigated. We will provide a further update by 14:00 CEST.
Posted Jul 09, 2024 - 11:51 CEST
Investigating
For a number of countries the password reset/change portals are not reachable. We are investigating the issue. In the mean time, when required we can reset/change the password for you through support. We expect an update before 12:00 CET. We apologize for the inconvenience caused.