Exact Status Page

Exact Globe+ - Polish legislation: "Object reference not set to an instance of an object" error message when downloading KSeF invoices.

Incident Report for Exact System

Resolved

This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
Posted May 20, 2026 - 08:35 CEST

Identified

The issue has been identified and a fix is being prepared.
Posted May 11, 2026 - 11:53 CEST

Investigating

When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Object reference not set to an instance of an object" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted May 06, 2026 - 16:16 CEST
This incident affected: Exact Globe+.