You may encounter an error message stating: "Base option 'X' not found for product index 1" when attempting to edit an item card. This message is purely visual and does not affect the item itself. Any changes made will still be saved successfully. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
Posted May 15, 2026 - 09:37 CEST
This incident affects: Exact Online and Exact Online Premium.