Exact Online - No empty Entry proposals created for documents that are uploaded via the Exact Online app (Global)

Incident Report for Exact System

Identified

Currently, no empty Entry proposals are created for documents that are uploaded via the Exact Online app when the setting 'Send to scanning service automatically' is disabled in the company settings. We have identified the issue and we are working on a solution. For now, you can still create purchase entries for uploaded documents by opening the documents via the Documents tab in the Purchase overview. Our apologies for the inconvenience.
Posted Oct 28, 2025 - 14:38 CET
This incident affects: Exact Online and Exact Online Premium.