The issue has been resolved with the release of version 7.1.1 of the Exact Online app. If you update the app to version 7.1.1 on your device, empty Entry proposals will be created for documents that are uploaded via the Exact Online app when you disable the setting 'Send to scanning service automatically' in the company settings. Our apologies for the inconvenience.
Posted Nov 10, 2025 - 11:36 CET
Monitoring
We have implemented a fix and we are monitoring the results.
Posted Nov 10, 2025 - 09:39 CET
Identified
Currently, no empty Entry proposals are created for documents that are uploaded via the Exact Online app when the setting 'Send to scanning service automatically' is disabled in the company settings. We have identified the issue and we are working on a solution. For now, you can still create purchase entries for uploaded documents by opening the documents via the Documents tab in the Purchase overview. Our apologies for the inconvenience.
Posted Oct 28, 2025 - 14:38 CET
This incident affected: Exact Online and Exact Online Premium.