You may get an error 'This import file could not be processed within the time allowed’ when importing a CSV/Excel file in Exact Online. This message can also appear when your file contains fewer than 1,000 records. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
Posted Oct 12, 2026 - 09:41 CEST
This incident affects: Exact Online and Exact Online Premium.