There were changes in the software that caused increased and incorrect data retrieval impacting both performance and correctness of the result. We rolled back the changes.
Posted Aug 10, 2020 - 10:36 CEST
Resolved
This incident has been resolved.
Posted Aug 10, 2020 - 08:54 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2020 - 08:45 CEST
Investigating
Mogelijk ziet u in het overzicht "Openstaande posten" bedragen die afwijken van het bedrag dat in de boeking staat.
Posted Aug 10, 2020 - 08:15 CEST
This incident affected: Exact Online - Netherlands (Boekhouden) and Exact Online - Belgium (Boekhouden).