API webhooks are failing (Global)
Incident Report for Exact System
This incident has been resolved. Our apologies for the inconvenience caused.
Posted Oct 26, 2023 - 15:48 CEST
A fix has been implemented. Currently, the delayed webhooks will gradually be resolved. We will keep monitoring these webhooks and provide further updates when the delay has been resolved.
Posted Oct 25, 2023 - 13:42 CEST
Due to the increased backlog in webhooks it will take longer to process the queued request. The webhooks are still delayed. We will provide more updates as soon as more information becomes available.
Posted Oct 24, 2023 - 15:31 CEST
The issue has been identified and the queued webhooks are currently being processed. You may still experience a delay in the handling of your webhooks. We will provide updates on this status page if needed.
Posted Oct 23, 2023 - 12:04 CEST
Currently our API webhooks are failing. This concerns customers and partners who are using API Webhooks for an app integration. We are investigating the cause of this issue and will provide updates on this status page. Our apologies for the inconvenience caused.
Posted Oct 23, 2023 - 11:35 CEST
This incident affected: Exact Online - other countries (Exact API), Exact Online - Belgium (Exact API), and Exact Online - Netherlands (Exact API).