The issue has been resolved. Our apologies for the inconvenience.
Posted Oct 17, 2025 - 16:14 CEST
Update
We are continuing to investigate this issue.
Posted Sep 24, 2025 - 11:27 CEST
Update
We are continuing to investigate this issue.
Posted Sep 22, 2025 - 15:04 CEST
Investigating
You may experience that the UBO's of your company are not filled in correctly when starting the Company screening in your company. We have identified the issue and the issue is caused at D&B. They are investigating how to prevent this issue. In the meantime, you can change the UBO's manually, but that may require additional verification by our Compliance department. If this is the case, we will reach out to you with further information and instructions. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Sep 11, 2025 - 11:02 CEST
This incident affected: Exact Online, Exact Online Premium, Exact Financials, Exact Winbooks, and Exact Venice.