The unplanned maintenance has been completed and the performance issues have been fixed. We are monitoring the results.
Posted Nov 04, 2026 - 10:03 CET
Update
Exact Online is temporarily unavailable due to unplanned maintenance. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
Posted Nov 04, 2026 - 09:16 CET
Investigating
You may experience performance issues when choosing a user when you log in to Exact Online or when switching to a different user. This issue affects both the regular and Premium packages of Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Nov 04, 2026 - 08:47 CET
This incident affects: Exact Online and Exact Online Premium.